Citrix Apps Not Launching Windows 10

Citrix Apps Not Launching Windows 10Reset Citrix Workspace for Windows OS. How to set up Citrix Workspace for CUApps on Windows 10. Short for “application,” apps let you do everything from listeni. ica file that I can open and launch the app. The Find My Friends app for iOS 8 or later uses Location Services and syncs to applications such as Maps to send and receive location transmissions. net, then add your account again by. Citrix session won't open in Windows 10 just downloads a. We have a problem on Windows 10 devices (1703 and 1709 release) with Receiver 4. 1 and have no problems launching Citrix with Chrome, Explorer or Firefox. Password Prompt seen launching published desktop on Windows 10. Attempt to launch the application from your web browser again (citrix. Spice (5) Reply (3) flag Report. The Citrix Workspace App does not start from the Windows startmenu. Citrix does not support running its software on an operating system that is not supported by its manufacturer. When Citrix IME is enabled, certain third-party applications might not respond and application launches in a user session might fail. Citrix Workspace gives you a single point of access to all the apps and files required to focus on your meaningful work. User right click on Citrix Workspace icon and click Open, but Workspace UI did NOT launch. The reason why Citrix Workspace is not working is most likely a poor connection to the Internet of the remote device. Click on Download Citrix Workspace app for Windows. These are just two of the many possible issues that are behind a “Citrix. Citrix Workspace App will not start, and uninstall Citrix Workspace App from control panel / apps has no progress bar - Receiver for Windows (Updater) - Discussions Enroll into Multi-Factor Authentication (MFA) before November 28, 2022. 1' mean my most recent computer (i. Anyone knows how to fix this issue. On my work laptop if I use Chrome it will download the. This video explains how to resolve Citrix receiver not opening in Windows 10. Click Advanced Preferences, then Reset Receiver. It is also not possible to start it manually. 8 Windows 10 17763. Windows 10 v2004, 20H2, 21H1, 21H2 & 22H2. User Replied on August 12, 2016 Hi Ali, I would recommend you to contact Citrix support to know about the compatibility with Windows 10 and check if it helps. net in the popup box that appears next. Click the Citrix Workspace or Receiver system tray icon. I installed the latest version. The Citrix SSON Provider should have been used. So, we hope the tips and tricks were helpful and the Citrix Workspace download works again quickly and without any problems. It appears that citrix is straddling both displays, but displaying only on one. ica file, go ahead and do so then locate the file where you saved it and. [CVADHELP-18511] Attempts to refresh or launch an app might result in the cannot contact store error message. Citrix Workspace app can be used on domain and non-domain joined PCs, tablets, and thin clients. I tried the following steps: remove the Citrix Desktop App, restart the system, re-install the latest version. So in that case it becomes difficult to figure out the cause of this issue. Some applications launch as a black window, and you can't see any of the content; in some cases part of the window displays (see attached image) and mouse movements are offset by the width of the black bar. This was especially noticable following the Windows 10 anniversary update was applied to PCs. Reset the Citrix Receiver if everything else fails. 15 LTSR VDA to CU6 prior to upgrading VDA OS to Windows 10 v2004 is advised. 7: Windows 10 users can't launch apps. Are you a programmer who has an interest in creating an application, but you have no idea where to begin? Skim through this step by step guide that has essential information on how to go about creatin. In that pop up window, select the option to disable. Microsoft Calculator application is not showing/working for end users, but users are able to access ONE TIME during their first login after reset user profile from director, and application vanishing on next login. Navigate to the Citrix Receiver icon >> Advanced Preferences >> About to check the version. Look for the one that has citrix in the description, it's an updater service. The Windows Installer service depends on the Citrix App Layering Guest Service service which failed to start with the following error: The service cannot start, either because it is disabled or because it has no enabled devices associated with it. Reset the Citrix Receiver if everything else fails. The right display shows the active application (Word) but because citrix isn't extending the full width of the display, the application gets cut off. Display 1 (laptop screen) is on the left and Display 2 (standalone monitor) is on the right. But what i would recommend for now is fully uninstall Citrix then reboot. Start by checking what version of the Citrix app is installed. Citrix does not support running its software on an operating system that is not supported by its manufacturer. Attempt to launch the application from your web browser again (citrix. Citrix Workspace: Troubleshooting Steps for a Windows PC. 🔥 SUBSCRIBE FOR DAILY VIDS https://bit. Citrix Troubleshooting- There are no apps or desktops available to you at this time Back. That's solved many of the issues for me. The Winlogon dialog box appears. Opening didn't do anything, so I installed plug-in fro. Workaround Uninstalling the existing CU and installing CU6 resolves this issue. If you have more questions about . We have some users logging into 1 particular Citrix server and when they open an application they never start. If the following registry key is absent: HKEY_Current_User\Software\Citrix\ICA Client\Engine\Lockdown Profiles Go to a working profile, copy that key from there and see if that fixes the issue. User Replied on August 12, 2016 Hi Ali, I would recommend you to contact Citrix support to know about the compatibility with Windows 10 and check if it helps. Unspecified Secure Ticket Authority (STA) When your Citrix remote desktop is not launching, one of the first things you’ll want to check is whether your NetScaler Gateway has, in fact, an STA specified in NetScaler Gateway > Virtual Servers > Published Applications. On checking the registry the provide is present. This video explains how to resolve Citrix receiver not opening in Windows 10. Citrix Workspace App will not start, and uninstall Citrix Workspace App from control panel / apps has no progress bar - Receiver for Windows (Updater) - Discussions Enroll into Multi-Factor Authentication (MFA) before November 28, 2022. If you launch the app bar and then open the Connection Center menu in Citrix Workspace app for Windows, the app bar doesn't appear under the server that hosts it. My main work PC can't launch and Citrix apps. Bug fixes and security fixes are packaged into Quality/Feature Updates. Occasionally a reset of the Citrix Workspace is needed to fix issues with applications or desktops not appearing in Citrix Workspace. Solution This issue is happening specifically to Windows 10 build 17134. I was able to open with Edge and launch an application with no issues. Note: If you are an end user/non-administrator we recommend that you contact your system administrator or IT help desk. With digitalization many opt to use eBooks and pdfs rather than traditional books and pap. New features are packaged into Feature Updates. If one or more Citrix Receiver applications cannot be launched in Windows 10, refreshing them is arguably the first thing you should do. This issue seems to be exclusive to Windows 10 but not all systems experience the issue. Click your Start button and then Settings (Windows 10) or Control Panel (Windows 7). Update to workspace app in order to resolve the issue Problem Cause. Troubleshoot Citrix common issues in Windows 10. A prompt appears, asking if you want to reset the receiver. See How to Enable Pass-Through Authentication Within an ICA File. Get started with Citrix Workspace, now available with an intelligent news feed and actions. So, solving the problem means getting a fast, stable and secure connection. Then, click Refresh Apps and see if the issue persists. net, then add your account again by entering your username and password to your domain. I tried this with and without . Click on the Apps menu at the top and then on the application to launch it. * Select “View all” on the left panel and run “Windows Store Apps” troubleshooter from the list. You may be asked to perform this operation twice. I'd like to upgrade to Windows 10 but see this a huge issue. This issue seems to be exclusive to Windows 10 but not all systems experience the issue. I'm trying to get remote access to my work stuff from my personal computer (Windows 10). There is one particular service which is suppose to start in the background and then its suppose to close but it never does. When your Citrix remote desktop is not launching, one of the first things you’ll want to check is whether your NetScaler Gateway has, in fact, an STA specified in NetScaler Gateway > Virtual Servers > Published Applications. ica' file, right click and select properties. Mismatching STA Servers in NetScaler Gateway Virtual Server and Storefront. I'm facing the issue that the Citrix Desktop App for Windows 10 does not launch the apps. I have tried multiple versions of the Receiver, from the latest to pretty old version. Verify App Installation. If the following registry key is absent: HKEY_Current_User\Software\Citrix\ICA Client\Engine\Lockdown Profiles. ica file when clicking on the resource icon. with an Add Account window, do not enter any information. Start getting work done your way. Scroll down and tap Google Play Store. The issue occurs because of the faulting. Method 1: Run built in Windows Store Apps troubleshooter. Why Citrix apps are not launching? Download the latest available version to prevent compatibility issues. Receiver for Windows / Workspace app for Windows:. Please refer to Microsoft’s Windows Lifecycle Fact Sheet for Windows End of Service information. ica file, no app. If you launch the app bar and then open the Connection Center menu in Citrix Workspace app for Windows, the app bar doesn’t appear under the server that hosts it. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter. To Update windows CWA: If the following does not work , try the instructions below to install from new. This video shows you how to solve Citrix Receiver problem in Windows 10. High performance access to Windows virtual apps and desktops, anywhere access from your desktop, start menu, Workspace app UI or web access with Chrome, Internet Explorer or Firefox. I'm facing the issue that the Citrix Desktop App for Windows 10 does not launch the apps. With the release of the Windows 10 & 11 Operating Systems, Microsoft introduced a new way to build, deploy, and service Windows: Windows as a service. When the new app loads it appears to disconnect the existing running apps momentarily and bring all apps together. I'm facing the issue that the Citrix Desktop App for Windows 10 does not launch the apps. Immediately click the drop-down next to your name in the upper-right corner of the menu. Configuring your on-premises site with Citrix Analytics for Performance from Director might fail if the Delivery Controller is running a Microsoft. 134 If I install a new windows 10 client, and log on (after a boot). When you have a slow, or unreliable Internet connection, Citrix Workspace isn't able to work properly. If you have a new phone, tablet or computer, you’re probably looking to download some new apps to make the most of your new technology. Not able to launch Citrix Workspace app UI. User is prompted to download the. [TPV-2706] Problem Cause Changes in Windows 10 v2004 are causing this issue. Unspecified Secure Ticket Authority (STA) When your Citrix remote desktop is not launching, one of the first things you’ll want to check is whether your NetScaler Gateway has, in fact, an STA specified in NetScaler Gateway > Virtual Servers > Published Applications. We have experienced issues when attempting to launch an application or desktop via the Citrix Web interface 5. You’ll need to know how to download an. Posted by MFarazK. We have experienced issues when attempting to launch an application or desktop via the Citrix Web interface 5. Report abuse 1 person found this reply helpful · Was this reply helpful? Yes No. Click the Citrix Workspace or Receiver system tray icon. Try the below mentioned steps and check if it helps. Issue can be recovered by exit and restart Citrix Workspace application. Go to a working profile, copy that key from there and see if that fixes the issue. Download the latest available version to prevent compatibility issues: Navigate to the Citrix Receiver icon >> Advanced Preferences >> About to . Tap Apps & Notifications then click View all apps. Navigate to Receiver icon >> Advanced Preferences >> Reset Receiver. In this scenario, try checking the registry settings of the affected users. I tried this with and without admin rights. Next to 'Opens with' click 'Change'. [HDX-27504] If you use Citrix Workspace app for Windows and launch the app bar in a vertical position, the bar covers the Start menu or the system clock tray. The Citrix workspace won't open - The Internet connection you are utilizing is perhaps the most typical reason Citrix Workspace (formerly known as Citrix Receiver) is not functioning correctly. See How to Download Citrix Workspace App. Navigate to the Citrix Receiver icon >> Advanced Preferences >> About to check the version. When you try to open a Citrix application, you receive an error message. Why Citrix apps are not launching? – Technical. Answer A. Download Citrix Workspace app. This might cause accounts, apps, and cached files to be removed. In this scenario, try checking the registry settings of the affected users. Some apps will not load at all. FIX: Unable to Launch Citrix Receiver in Windows 11. NET Framework in your Delivery Controller to version 4. Windows 10’s Citrix Receiver is not launching applications – In the event that one or more Citrix Receiver apps are unable to be started in. Using Published Application Manager or Citrix Management Console, create an HTML file and choose the embedded method. CUApps with arrow pointed to Apps. When you try to open a Citrix application, you receive an error message. com/designdestinationSubscribe Design Destination 👍In this channel you will. Another issue can be if there are no available RDSCALs for the user (s). Click Yes when prompted to confirm the operation. Solution Citrix is working with Microsoft to resolve this issue. Windows 10 IoT Enterprise LTSB 2016. html Please reply if you have any questions. Basic Citrix Troubleshooting Steps. Attempt to launch the application from your web browser again (citrix. Start by checking what version of the Citrix app is installed on your computer. The most common cause why Citrix Workspace (formerly Citrix Receiver) is not working is actually the Internet connection you're using. exe is launched in privileged mode, it's running at High Integrity level. ica' filetype with Citrix Connection Manager, find a recently downloaded '. Console Log This is disabled by default. For example if you have an error code or error message, use that to perform a search. If your Citrix Receiver is not launching in Windows 10, mentioned below are the steps you can undertake to fix these errors. Solution Citrix is working with Microsoft to resolve this issue. Anyone using Citrix with Windows 10 yet? If so how did you get it to. ) Try launching the Citrix application you were trying to launch before. Sometimes, you may not even realize that you have a connection issue until you try and use the service. Ensure full permissions for the user account. Sometimes, if you try to launch an app from Citrix URL, it downloads a file with ICA extension but when you click on it to launch, nothing appears on the screen. Why Citrix apps are not launching? Download the latest available version to prevent compatibility issues. I'm facing the issue that the Citrix Desktop App for Windows 10 does not launch the apps. Citrix application launch and disappears!! : r/Citrix. There was a time when apps applied only to mobile devices. “Citrix Application Not Launching, No Error”. Windows 10 support Windows 10, version 20H2 upgrades. 4 using MS Edge as the browser, users can sometimes be prompted to save and open the launch. If you do a telnet to 1494 on the XA server, you should see ICAICAICAICA repeating as a reply. In the past people used to visit bookstores, local libraries or news vendors to purchase books and newspapers. Issue can be recovered by exit and restart Citrix Workspace application. Go to C:\Program Files and delete the citrix folder 3. citrix workspace for windows 10. Click the Change program button. Ensure that the current default. Using IE 10 I try to launch an app using Citrix, but get a message asking to open or save launch. Verify App Installation. Look for the one that has citrix in the description, it's an updater service. My main work PC can’t launch and. Sometimes, you may not even realize that you have a connection issue until you try and use the service. Activate the Citrix Workspace App. I also tried "Reset Settings" in the receiver. This could also be the reason for the problem. Application available in master image and issue in provisioned VDI windows 10 machines. The issue occurs because of the faulting CtxIme module. We have experienced issues when attempting to launch an application or desktop via the Citrix Web interface 5. This video explains how to resolve Citrix receiver not opening in Windows 10. In case you're not familiar, they are generally under \Software\Microsoft\Windows\CurrentVersion\Run. With the release of the Windows 10 & 11 Operating Systems, Microsoft introduced a new way to build, deploy, and service Windows: Windows as a service. com/article/CTX804493 [last updated on 26 September 2013] -- ~Robear Dyer (PA Bear) Microsoft MVP (Windows Client) since October 2002 Report abuse. Windows 10's Citrix Receiver is not launching applications - In the event that one or more Citrix Receiver apps are unable to be started in. When you have a slow, or unreliable Internet connection, Citrix Workspace isn’t able to work properly. What can I do if the Citrix workspace is not launching? 1. Some applications launch as a black window, and you can't see any of the content; in some cases part of the window displays (see attached image) and mouse movements are offset by the width of the black bar. Right click it and choose. See the table below for newer versions of Windows 10 and supported Citrix versions: Known Issues Articles. I'm trying to get remote access to my work stuff from my personal computer (Windows 10). Some applications launch as a black window, and you can't see any of the content; in some cases part of the window displays (see attached image) and mouse movements are offset by the width of the black bar. Thanks to Microsoft, apps are also the go-to programs for computers running Windows 8 and Windows 10. 4 using MS Edge as the browser, users can sometimes be prompted to save and open the launch. Citrix Troubleshooting- There are no apps or desktops available to you at this time Back. Download and install Citrix Receiver; Attempt to launch the application from your web browser again (citrix. I run the latest version of Windows 8. These are just two of the many possible issues that are behind a “Citrix application not launching no error” being generated. I run the latest version of Windows 8. If not, continue with the next steps. My employer uses Citrix Workspace for remote access to my work desktop, but it doesn't seem to work with Edge. Applications not launching! : r/Citrix. Laptop display set to 125% zoom and HDMI. It is also not possible to start it manually. It appears that citrix is straddling both displays, but displaying only on one. On the Task Bar next to System Clock, you will see the Security Software Icon. Here are some steps you can take to ensure your Citrix Workspace app is in top working condition. Open task manager, and end any citrix tasks. Outlook is terminated as a result of exception created looking . I tried the following steps: remove the Citrix. Here are some steps you can take to ensure your Citrix Workspace app is in top working condition. Whether you’re traveling for business, pleasure or something in between, getting around a new city can be difficult and frightening if you don’t have the right information. Refresh applications If one or more Citrix Receiver applications cannot be launched in Windows 10, refreshing them is 2. Read below how to get that for you and your team members. Citrix Workspace app 1810 / Receiver 4. Right click it and choose "stop". When the new app loads it appears to disconnect the existing running apps momentarily and bring all apps together. In preferences > Select Advanced tab > check Checkbox "Show Develop Menu in Menu Bar" (Located at the very bottom). ica file but it is not started. Add a valid STA URL if there is none. I'd like to upgrade to Windows 10 but see this a huge issue. If one or more Citrix Receiver applications cannot be launched in Windows 10, refreshing them is arguably the first thing you should do. ly/computicslab | ★https://www. ica file but it is not started. On Windows computers, go to Control Panel > Settings > Apps > Default apps > Choose default apps by file type Under Name, find. Here Is Why Your Citrix Receiver Is Not Launching That Desktop. Go to a working profile, copy that key from there and see if that fixes the issue. config file located under the following directory: %ProgramFiles%\Citrix\Desktop Studio. The Citrix Client Plug-in loading process hangs and never completes to launch the desired application. This video shows you how to solve Citrix Receiver problem in Windows 10. We have some users logging into 1 particular Citrix server and when they open an application they never start. exe -poll" into the startup script, and if Group policy script process gpscript. I've downloaded Citrix Receiver and can go into my works dashboard but it isn't. It seems to run finne, but the same result. When launching Citrix Receiver normally without elevated permissions, and logging in with the regular domain user account, we see applications and desktops enumerated however we. Troubleshoot Citrix common issues in Windows 10. Troubleshoot Citrix common issues in Windows 10. If one or more applications are missing from your menu of previously selected applications, or you cannot launch an application, . It is also not possible to start it manually. Citrix User Profile Manager (UPM) may stop working after Windows 10 with VDA installed is upgraded to v2004 OR it may break the native Windows applications like notepad,. * Press Windows Key then type ‘troubleshoot’ and select the same from the list. Launch Safari 12 Browser and select Safari from the Menu on top > go to Preferences and select it. NET Framework version earlier than 4. Citrix Receiver Not Launching Apps Mac. Click Yes, Reset Receiver and type the URL remote. The Windows Installer service depends on the Citrix App Layering Guest Service service which failed to start with the following error: The service cannot start, either because it is disabled or because it has no enabled devices associated with it. The right display shows the active application (Word) but because citrix isn't extending the full width of the display, the application gets cut off. Troubleshooting Common Citrix Application Launch Issues. Experiencing Issues with Citrix Workspace?. Installing the Citrix Workspace App on Windows 10. Basic Citrix Troubleshooting Steps. These updates can be deployed using existing management tools like SCCM. If the following registry key is absent: HKEY_Current_User\Software\Citrix\ICA Client\Engine\Lockdown Profiles Go to a working profile, copy that key from there and see if that fixes the issue. how to start a process when a Citrix published application launches. Subscribed applications and desktops can be found in the Start Menu root by default or within a folder of your choice that you have specified. User right click on Citrix Workspace icon and click Open, but Workspace UI did NOT launch. Windows 10 support Windows 10, version 20H2 upgrades. After the user has logged on after entering the password the LastLoggedOnProvider key will show a MS Credential Provider was used for the logon. Once set, ICA files will mysteriously start to launch!! Problem Cause 4: Citrix URL is valid but not added to trusted sites. citrix not launching app, citrix virtual apps and desktops, citrix receiver not responding windows 10, citrix gateway login, . Refresh Citrix. My employer uses Citrix Workspace for remote access to my work desktop, but it doesn't seem to work with Edge. There is a search box that you can use if looking for a specific fault. This video shows you how to solve Citrix Receiver problem in Windows 10. SOLVED] Anyone using Citrix with Windows 10 yet? If so how did you get. When your Citrix remote desktop is not launching, one of the first things you’ll want to check is whether your NetScaler Gateway has, in fact, an STA specified in NetScaler Gateway > Virtual Servers > Published Applications. The Emory Healthcare Virtual Desktop environment provides employees secure, easy‐to‐use access to the applications and data to which they have been given rights . For the Mac clients, the primary issues I've had are outdated clients (not using the Workspace client) and folks with non-Windows compatible machine names. Yes No Answer PA Bear - MS MVP MVP Replied on March 31, 2014 Follow-up Users Prompted to Download ICA File, Launch. Choose Citrix Connection Manager from the Recommended or Other Programs section. The most common cause why Citrix Workspace (formerly Citrix Receiver) is not working is actually the Internet connection you’re using. 1 and have no problems launching Citrix with Chrome, Explorer or Firefox. If the following registry key is absent: HKEY_Current_User\Software\Citrix\ICA Client\Engine\Lockdown Profiles. 228 which has Citrix receiver installed. When I try to unistall from Control Panel / Apps the process for unsistall will not work (no progress bar) Is there a option for a forced setup without check of an existing installation? I too facing the same issue from this morning on my Windows 10 laptop. This will add Safari 12 and later to the list of browsers that Citrix Receiver Launcher will be used. Can you please collect the detailed console log by following the steps mentioned below share it with us for further troubleshooting. The Issues with Workspace app 2109. However there is a Disabled key set to 1 for an unknown reason. It sometimes is unable to launch or it just hangs. High performance access to Windows virtual apps and desktops, anywhere access from your desktop, start menu, Workspace app UI or web access with Chrome, Internet. The left display shows a black bar that I think is the missing portion of citrix from the right display. Citrix Receiver Not Launching in Windows 10 Refresh Citrix Receiver applications: Click on the drop-down next to your name in the upper-right corner of the menu, Allocate full permissions to the user count being used: Assign full permissions for the user account under Download the latest. These don't work at all – they're only . If not, continue with the next steps. If this does not fix, we may have to revert to an older version of. Add the settings to the ICA file to enable Single Sign-On from an ICA file. If you recently updated Windows to 1803 the current Citrix plugin might not work and Citrix will need to send out an update. Click on Apps (Windows 10) or Uninstall a Program (Windows 7). Open the Play Store again and try the download again. I tried the following steps: remove the Citrix Desktop App, restart the system, re-install the latest version. There is one particular service. Edge compatibility with Citrix workspace. If this is Windows, check their DPI setting under workspace>advanced preferences>High DPI and change it to use "No, use native setting". We have a problem on Windows 10 devices (1703 and 1709 release) with Receiver 4. Ensure full permissions for the user account If you’re looking to launch Citrix Receiver in Windows 10 with no. Right Click on the Security Software Icon, you will see a pop up window. Open the HTML page either locally or from a web server. 77,335 views Mar 22, 2018 This video explains how to resolve Citrix receiver not opening in Windows 10. SSO works fine, and configuration checker comes up all green. Benefit from an enhanced employee experience with Citrix Workspace. They've told me it's an issue with settings - Citrix needs to launch side by side with other apps. ) If it still prompts to save the. Attempt to launch the application from your web browser again (citrix. When you try to open a Citrix application, you receive an . It did prompt them to save or open the ica file at which I just instruct . Changes in Windows 10 v2004 is causing this issue. I've downloaded Citrix Receiver and can go into my works dashboard but it isn't connecting. Customer implemented "SelfService. As it's a personal computer, my work IT can't help me. Installing the Citrix Client on a Windows 10 Computer not Managed. It appears that citrix is straddling both displays, but displaying only on one. These are just two of the many possible issues that are behind a “Citrix. If applications are not launching directly from StoreFront though, you likely have an issue on the ZDC (Zone Data Collector) or even potentially the published application itself. Original title: Problem with IE10/Citrix/Adobe. ica, Instead of Launching the Connection http://support. When Citrix IME is enabled, certain third-party applications might not respond and application launches in a user session might fail. By collecting this data, users can then locate thei. If applications are not launching directly from StoreFront though, you likely have an issue on the ZDC (Zone Data Collector) or even potentially the published application itself. Citrix Receiver Not Launching in Windows 10 Refresh Citrix Receiver applications: Click on the drop-down next to your name in the upper-right corner of the . How do I fix black screen on Citrix? Even while the screen is black, you can start the Windows “Task Manager” as follows:. Citrix Troubleshooting- There are no apps or desktops available to you at this time Back. If you have already installed the Citrix Workspace App and are logged into Virtual Desktop, you can "activate" it on Windows or Mac OS. The Windows Installer service depends on the Citrix App Layering Guest Service service which failed to start with the following error: The service cannot start, either because it is disabled or because it has no enabled devices associated with it. User right click on Citrix Workspace icon and click Open, but Workspace UI did NOT launch. The Beginners Guide to Creating an App. While in task manager, go to the services tab and sort it by "description". If I enable certificate-based Windows Hello for business for the user, SSO stops working and configuration checker complains about ssonsrv not running. Method 1: How to temporarily disable Antivirus program, please follow the steps provided below and check if it helps. Changes in Windows 10 v2004 is causing this issue.